Grand Occasion Rental Limited ("Grand Occasion Rental", "we", "us", "our") is an event equipment hire and rental company registered in Ireland and based in Co. Kildare. We operate the website www.grandoccasionrental.ie.
For the purposes of the EU General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and the Irish Data Protection Act 2018, Grand Occasion Rental Limited is the data controller responsible for your personal data.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
We collect and process the following categories of personal data:
We use your personal data for the following purposes. Each purpose is supported by one or more legal bases under Article 6 GDPR:
| Purpose | Legal Basis |
|---|---|
| Processing your booking, taking payment, and arranging delivery | Contract performance (Art. 6(1)(b)) |
| Sending booking confirmations, delivery reminders, and post-event follow-ups | Contract performance (Art. 6(1)(b)) |
| Responding to your enquiries and customer service requests | Contract performance / Legitimate interests (Art. 6(1)(b)(f)) |
| Processing damage or loss claims relating to hired equipment | Legitimate interests (Art. 6(1)(f)) |
| Complying with tax, accounting, and legal obligations (e.g. retaining invoices) | Legal obligation (Art. 6(1)(c)) |
| Sending marketing emails and promotions (where you have opted in) | Consent (Art. 6(1)(a)) |
| Improving our website and services using analytics data | Legitimate interests (Art. 6(1)(f)) |
| Fraud prevention and security | Legitimate interests (Art. 6(1)(f)) |
We will only send you marketing emails or SMS messages if you have explicitly opted in to receive them. You can withdraw your consent at any time by:
Withdrawing marketing consent does not affect your ability to make bookings or our ability to send you transactional messages about your orders.
We do not sell, rent, or trade your personal data. We share data only with the following third parties where necessary to provide our service:
| Third Party | Purpose | Location |
|---|---|---|
| Stripe, Inc. | Processing online payments securely | USA (Standard Contractual Clauses apply) |
| Google LLC (Google Analytics) | Website usage analytics (anonymised/aggregated) | USA (Standard Contractual Clauses apply) |
| Google LLC (Google Business / Maps) | Displaying reviews and location information | USA (Standard Contractual Clauses apply) |
| DigitalOcean | Hosting our website backend (Strapi CMS) | EU (Frankfurt region) |
| Vercel | Hosting our website frontend | EU / Global CDN |
We may also disclose your data to:
Some of our third-party service providers (Stripe, Google, Vercel) are based in or may transfer data to the United States. Where this occurs, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, in accordance with Chapter V of the GDPR.
| Data Category | Retention Period |
|---|---|
| Booking and order records (including invoices) | 7 years (Irish tax law requirement) |
| Customer account data | Until account deletion request or 3 years of inactivity |
| Marketing consent and preferences | Until consent is withdrawn, then deleted within 30 days |
| Customer service correspondence | 3 years from last interaction |
| Website analytics data | 26 months (Google Analytics default) |
| Payment data held by Stripe | Governed by Stripe's own retention policy |
Our website uses cookies — small text files stored on your device — to enable core functionality and improve your experience. We use the following categories of cookies:
| Category | Purpose | Examples |
|---|---|---|
| Strictly Necessary | Essential for the website to function (shopping cart, login session, security) | Session token, CSRF token |
| Analytics | Understand how visitors use our website (page views, journeys, bounce rate) | Google Analytics (_ga, _gid) |
| Preference | Remember your settings and preferences | Language, consent record |
| Marketing | Deliver relevant adverts (only where you consent) | Google Ads, Meta Pixel (if active) |
Strictly necessary cookies do not require consent. For all other cookie categories, we will ask for your consent when you first visit our website. You can change your cookie preferences at any time using the cookie settings link in the footer of our website, or by clearing cookies in your browser settings.
Under the GDPR and Irish Data Protection Act 2018, you have the following rights regarding your personal data:
To exercise any of these rights, please email us at info@grandoccasionrental.ie. We will respond within 30 days. We may need to verify your identity before actioning your request.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland's supervisory authority for data protection matters:
We would, however, appreciate the opportunity to address your concerns before you contact the DPC, so please reach out to us first at info@grandoccasionrental.ie.
We take the security of your personal data seriously. We implement appropriate technical and organisational measures including:
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Data Protection Commission within 72 hours and, where required, notify affected individuals without undue delay.
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it.
Our website may contain links to third-party websites (e.g. social media platforms, review sites). We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal data.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will update the "Last updated" date at the top of this page. For significant changes, we will notify you by email if we hold your contact details. We encourage you to review this page periodically.